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Straight answers about locks, exit devices, and access control so you can pick the right fitting the first time. If your question is not here, our support desk can walk you through the details.
Check the door thickness and the existing cutout. Euro profile cylinders suit most modern aluminum and uPVC doors, while mortise cylinders are common on wooden commercial doors. Measure the distance from the edge of the door to the center of the keyhole, then compare it with the specification sheet for the lock you are considering.
A panic bar is a mechanical exit device that releases the latch when pushed, so it works even during a power outage. A magnetic lock holds the door with an electromagnet and needs a constant power supply plus a release mechanism. For fire-rated exits, panic bars are usually the safer choice because they do not depend on electricity.
In most cases yes, but the frame must be aligned and the door must close squarely. Smart locks with a keypad or fingerprint reader need a clean surface for the sensor and enough space for the latch to extend fully. If your door has warped or the strike plate is misaligned, fix that before mounting the lock.
Match the closer size to the door weight and width. A standard interior door may need only a size 2 closer, while a wide fire-rated door often requires size 4 or 5. Also consider the opening frequency: high-traffic entrances need a closer rated for continuous use, not a light-duty residential unit.
Only if the seal carries the same fire-rating as the door assembly. Intumescent seals expand when heated and are designed for fire doors, while standard weatherstripping is not. Check the door label and the seal specification before combining them, because the wrong seal can void the door's certification.
Start with the number of users and doors you need to manage. Look at the credential type, whether it is a card, fob, or smartphone app, and confirm the system supports offline operation if the network goes down. Also verify that the electric strike or magnetic lock matches the door material and the voltage available on site.
Browse specification sheets, compatibility notes, and installation walkthroughs for every lock, hinge, and closer in our catalog. If you are unsure which product fits your door frame, these resources will point you to the right answer.
Before you pick a lock, a closer, or a full access control setup, read through the definitions below. These notes remove the common ambiguities around ratings, compatibility, and what we can and cannot guarantee for your specific door.
Grades like Grade 1 or EN 1300 describe tested performance under controlled conditions. Your actual protection depends on door construction, frame strength, and installation quality. We list the standard each product was tested against so you can compare like for like.
Specification sheets include backset, borehole diameter, and latch face dimensions. These figures help you match hardware to your existing door, but we cannot verify your frame on site. Measure twice, order once, and use our guides if you are unsure about a dimension.
A panic bar or closer alone does not make a door fire-rated. The entire assembly, including hinges, seals, and the door leaf itself, must carry the same certification. If you are working on an escape route, confirm the full assembly rating before installation.
Keypad and app-controlled locks need a stable power source and, for remote features, a working Wi-Fi or hub connection. We provide the communication protocol and power requirements in each datasheet, but local network conditions are outside our control.
Seals, gaskets, and battery-powered components are consumables. Their lifespan varies with usage frequency, weather exposure, and maintenance. We publish expected service intervals so you can plan replacements instead of discovering failures mid-season.
Our fitting instructions and compatibility guides support qualified installers. They do not replace a professional assessment of structural conditions, electrical routing, or local building codes. For critical exit doors, always involve a certified technician.
Questions about lock compatibility, fire-rated exit devices, or access control integration? Our team can help you match the right hardware to your door frames and security requirements.
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